Our commitment to comprehensive cancer care goes hand in hand with our commitment to humankindness. So we work on behalf of our patients to make cancer care accessible by helping you understand your insurance benefits and provide options. Contact our financial counselors to get started.
What Patients Need to Know
You are paired with a financial counselor right from the very beginning to help you better understand your financial responsibilities regarding your care. Services provided include: pre-authorizations, assistance with insurance coverage, billing and benefit information. We also address any financial concerns and offer assistance with payment arrangements and other resources as needed.
Insurance and Payment Options
Dignity Health – Cancer Institute at St. Joseph’s Hospital and Medical Center participates with a wide variety of insurance plans. Most plans require pre-authorization prior to services being rendered. To be sure your services will be covered by your insurance plan, we encourage you to contact your insurance provider directly. We also pre-authorize your insurance prior to your initial appointment to verify coverage. If you are interested in becoming a patient, pleasecall 602.406.8222.
Uninsured or underinsured patients who meet certain income requirements, may receive financial assistance or payment arrangements to help pay for medically necessary services provided by Dignity Health. Find out more about how our financial support and payment options help our patients and caregivers at Dignity Health – Cancer Institute at St. Joseph’s.
Click Here to See Accepted Insurance Plans
A
Aetna
Aetna
Aetna Platinum HMO Medicare Advantage
Aetna Platinum PPO Medicare Advantage
Aetna Group Medicare Advantage (Retiree plans only)
Coventry Health Care/First Health
Alignment Health Plan – Effective January 1, 2022
Medicare Advantage
Arizona Foundation for Medical Care1
B
Banner University
Banner University2– AHCCCS*
Blue Cross Blue Shield of Arizona (BCBSAZ)
BluePathway (BCBSAZ Medicare Advantage HMO)
BlueJourney (BCBSAZ Medicare Advantage PPO)
Blue Cross Blue Shield of Arizona (HMO/PPO/FARE)
Blue Cross Blue Shield of Arizona MaricopaFocus (IFP/Exchange)
Blue Cross Blue Shield of Arizona Neighborhood Network (IFP/Exchange; Outside of Maricopa County and out-of-county hospital referrals only)
Bright Health
Bright Health Medicare Advantage
Bright Health IFP/Exchange
Bright Health Small Group (effective 1/1/2022)
C
Cigna
Cigna (Open Access, HMO, PPO)
Cigna Great West
Cigna ConnectCare
Cigna Health Spring Medicare Advantage (Oncology services are through New Century which is not contracted with Dignity Health)
Cigna Health Spring Alliance Medicare Advantage (oncology services are through New Century which is not contracted with Dignity Health)
Cigna LocalPlus
Coventry/First Health (Aetna companies)
D
Devoted Health
Devoted Health – Medicare Advantage
H
Health Choice
Health Choice Arizona3 – AHCCCS*
Humana
Humana
Humana Medicare Advantage
I
Intel
Intel Connected Care
M
Medica – Effective January 1, 2022
Medica Individual & Family – Pinnacle Medica
Medica Commercial Open Access Product
Mercy Care
Mercy Care – AHCCCS*
Mercy Care Advantage (Medicare)
MultiPlan (includes Beech Street, PHCS, HMA, AMN and RAN networks)4
O
OptumCare
OptumCare Medicare Advantage (Formerly known as LifePrint)5
T
Tricare/Health Net Federal Services
TriWest – VA Administration
U
UnitedHealthcare
UnitedHealthcare (Includes All Payer, Options, Navigate, and Nexus commercial network offerings)
UnitedHealthcare Community Plan (Formerly known as APIPA) – AHCCCS*
UnitedHealthcare Medicare Solutions
W
WellCare
WellCare Medicare Advantage (Arizona Priority Care Plan members are not contracted with Dignity Health)
*AHCCCS – Arizona Health Care Cost Containment System
Client exclusions apply
Only contracted with Chandler Regional Medical Center and Mercy Gilbert Medical Center facilities
Excludes any of the free-standing emergency departments (FSEDs) affiliated to Arizona General Hospital
Client exclusions apply including limited benefit plans
Only applies to Chandler Regional Medical Center, Mercy Gilbert Medical Center, St. Joseph’s Hospital and Medical Center, and St. Joseph’s Westgate Medical Center
Updated: December 1, 2021
Billing and Financial Assistance
Patient Financial Counselors are available to help you navigate available financial assistance programs.
Speak to a financial counselor to get started or to obtain information about your bill. To learn more, please call 602.406.8222.
